Admitting
Admitting (914) 366-3075
Pre-Registration
We are committed to offering a pleasant registration process. Therefore, pre-registration is available to all scheduled patients prior to the date of service to expedite the check-in process. After your procedure has been scheduled you may receive a call from the Admitting Department to pre-register. During the pre-registration process, demographic and insurance information is obtained over the telephone. When you arrive at the Hospital, you will go directly to the Department where your test or procedure will take place. Upon arrival, you will be required to sign the required statutory form(s). You will also be asked to supply identification and your insurance cards.
What Should You Bring With You?
Please present identification, insurance card(s) and referrals to the Admitting or Reception area when you arrive. You will also be required to supply an order or script from your physician.
Outpatient Registration
Patients who have not pre-registered for outpatient services and diagnostic testing, must first register in the Admitting Office located behind the Information Desk. To ensure smooth registration, please present your identification, insurance cards and any referrals or claim forms when you register. You will be required to sign all appropriate form(s). You will then be directed to the appropriate patient care area.
Inpatient Registration
When your physician determines that an overnight stay or longer is required, he/she will make arrangements with the Admitting Department. A Representative will then contact you to obtain demographic and insurance information. Upon arrival, you must sign in at the Admitting Office, located by the main entrance of the Hospital, to finalize your admission. Please present your identification, health insurance card(s), and any claim forms. You may be asked to complete and sign the following documents:
- Consent for Treatment
- Authorization to Bill Insurance
- Acknowledgement of Rights
Authorization of Services
Health Insurance coverage is a contract between you and your insurance company. Many insurance companies require prior authorization. Before your arrival at the hospital for tests and procedures, you should contact your insurance company to obtain benefit and pre-certification information. Please verify that your physician has obtained the necessary authorization/pre-certification for your scheduled surgery or procedures. Without authorization, your insurance company may impose penalties or deny your claim. You may also be asked to reschedule your appointment.
Co-pay & Deductible Responsibilities
Patients are responsible for all financial liabilities on the date of service. These include deductibles, co-payments, and co-insurances. If the exact dollar amount has not been determined, you will be asked to pay the estimated amount and will be billed for the balance. For non covered services, payment in full will be requested. Payment can be made at the Department where services are rendered or at the Cashier’s Office located near the main entrance. Phelps accepts cash, checks and all major credit cards. We also have an ATM located near the cafeteria on the Ground Floor.
Registration
Inpatient/Outpatient: (914) 366-3075
Ambulatory Surgery: (914) 366-3533
Related Information:
Patient Accounting Information (Billing)